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Pledge of Excellence

As a prospective employee of United Regional Health Care System, I understand the need to provide excellent customer service. It is our attitude and actions that help us, not to stand apart from our customers, but to stand with them to solve problems, make friendships and work toward an energized work place regardless of job description or title. The family at URHCS adheres to the five pillars of excellence: People, Service, Quality, Finance and Growth. By making these pillars a part of our culture, our employees and medical staff are working together to raise the standards of excellence in health care for the communities we serve.

People:
To provide an excellent working environment for our employees, medical staff, and volunteers so that together, we can make a positive difference in the lives of others.

Service:
To provide warm, compassionate, and efficient care for our patients and their families

Quality:
To provide a safe environment, evidence-based processes, and excellent clinical outcomes for the patients we serve.

Finance:
To provide financial strength, allowing us to reinvest in, and develop, our people, our technologies, and our facilities

Growth:
To ensure that we provide excellence in health care for the communities we serve not only today but well into the future.

 
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